HOW LONG WILL MY INITIAL APPOINTMENT TAKE?

You can expect to spend approximately three hours at your first appointment. This time will include completing required paperwork, 1-2 hours of personal, face-to-face time with Mrs. Cole, followed by any labs ordered (these may include blood work drawn in our office, and/or lab kits that you will take home with you, as well as a complete explanation of each ordered test by our clinical staff). You can anticipate that your 1st and 2nd visits will take the most time, with subsequent visits requiring less time. This enables us to get you moving quickly on your road to health in a shorter period of time. YOUR FIRST VISIT ALONE IS EQUIVALENT TO 10-15 VISITS AT A TYPICAL PHYSICIAN’S OFFICE! This equates to greater savings for you, the patient, and the opportunity for us to collaboratively work together to develop an individualized plan specifically for you.

WILL YOU BILL MY INSURANCE CARRIER FOR MY VISIT?

We do not bill insurance carriers for services, however we provide all necessary paperwork in order for you to file directly with your own insurance company. We are not in-network with any insurance companies, however, we allow the laboratory companies that we use to bill directly for you, and the majority of them are in-network with your insurance carrier (per case-by-case basis). The majority of our patients receive reimbursement for our services. Payment is expected at the time that services are rendered.

HOW MUCH CAN I EXPECT TO PAY AT MY VISIT?

A typical new patient visit is $400. This cost does not include any co-payments for labs (if applicable), or any supplements that you choose to purchase. Subsequent visits are less. Mrs. Cole also does phone consults for a reasonable fee. Every effort is made to keep your visit as cost-effective as possible, while providing the highest quality of care available.

CAN MRS. COLE SERVE AS MY PRIMARY CARE PROVIDER?

Mrs. Cole is very accommodating and willing to work in collaboration with your primary care provider. You may find that this works best, as The Center for Proactive Medicine is not a 24/7 clinic. However, you will find that you have ample access to Mrs. Cole and her clinical staff. 

ADDITIONAL INFORMATION:

If you require prescription refills, please allow the office at least 48 hours to accommodate your request. Any messages left will be returned within two (2) business days.

CANCELLATIONS:

Due to many unfortunate circumstances we are aware certain criteria cannot be avoided. We ask if  you are unable to make your appointment to call us at least 72 hours in advanced notice so we are able to fill your time slot appropriately. If you do not give us at least 72 hours notice, you will be charged for your missed appointment in the amounts of: new patient service $350 and for established patient services $150. We thank you for your cooperation and understanding.

OUT OF OFFICE CONSULTATIONS:

Sarah Cole, FNP-C is available for follow-up consultations through phone or e-mail. Your first visit with Mrs. Cole will need to take place in person. 

Please be aware that there is no way to do a “spot” treatment without actually seeing you. We are not able to prescribe prescription drugs for you unless we have seen you in our office within the past 12 months. This just isn’t possible.

If this a new patient follow-up, your e-mail or phone session will be lengthy. Please ask as many questions and answer all questions given for optimal results. The cost for these session depends upon the length of time and complexity of the condition.

Here are a few things to consider about an email or phone consultation:

These consults are not accepted by insurance carriers so you are required to pay with a credit or debit card at the time of the consult.

In most cases Mrs. Cole can order tests for you, such as blood food allergy testing, by making arrangements with a local facility to draw blood or sending you a test kit to collect saliva or stool specimens at home. In some cases this testing can be billed to out of state health insurance plans. Please send all pertinent health records you may have for the last two (2) years.